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What you should know about sales

Sales is an essential part of any business, as it involves persuading and convincing potential customers to purchase a product or service. Here are a few key things you should know about sales:

Understand your target audience: It’s important to understand the needs and wants of your target audience so you can tailor your sales pitch to them. This includes understanding their age, income level, and any other relevant demographics or interests.

Build a relationship: Building a relationship with your potential customer is crucial in sales. By taking the time to get to know them and their needs, you can better tailor your pitch and increase the chances of making a sale.

Use storytelling: People are more likely to remember and respond to a story rather than a list of features and benefits. Use storytelling to illustrate how your product or service can solve their problem or meet their needs.

Practice active listening: Active listening involves really paying attention to what the other person is saying and asking relevant questions. This helps you better understand their needs and allows you to tailor your pitch to their specific situation.

Be confident but not pushy: It’s important to be confident in your product or service, but it’s also important not to come across as pushy or aggressive. Find a balance and be respectful of the customer’s time and decision-making process.

Follow up: After making a pitch, it’s important to follow up with the customer. This could be through a phone call or email to see if they have any additional questions or to see if they are ready to make a purchase.

By understanding your target audience, building a relationship, using storytelling, practicing active listening, being confident but not pushy, and following up, you can increase your chances of making successful sales.

Malick N'Gom
Malick N'Gomhttps://thetchoumconsulting.com/
Passionate of marketing and brand strategy, Malick expanded his studies in political science at University of Quebec in Montreal Canada. He joined The Tchoum Consulting as a business strategist to help the international expansion. He loves networking, travelling and personal development
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