Robotic Process Automation (RPA) and Artificial Intelligence (AI) are two distinct technologies that are often used interchangeably, but they are not the same. RPA is a type of software that automates repetitive and rule-based tasks, while AI is a branch of computer science that deals with the development of algorithms and systems that can perform tasks that would typically require human intelligence, such as decision-making, problem-solving, and natural language understanding.
RPA is used to automate repetitive and routine tasks that are typically performed by humans. These tasks are generally straightforward, with well-defined rules and clear-cut decision paths. For example, RPA can be used to automate data entry, form processing, and customer service tasks. RPA bots can be programmed to perform these tasks by following a set of rules and decision paths, without the need for human intervention.
On the other hand, AI is used to perform tasks that would typically require human intelligence, such as decision-making, problem-solving, and natural language understanding. AI systems can be trained to make decisions and solve problems based on the data they are provided. For example, an AI system can be used to analyse medical images to detect signs of a disease, or to provide personalised recommendations based on a customer’s browsing history.
In summary, RPA is a software that automates repetitive and rule-based tasks while AI is the branch of computer science that deals with the development of algorithms and systems that can perform tasks that would typically require human intelligence. RPA is a technology which focuses on automating repetitive and routine work, while AI focuses on simulating human cognitive abilities such as decision making, problem-solving, natural language understanding and more.
